How Zenskar Helps Speed Up AR Collections Without the Headcount

Finance teams are overwhelmed by manual processes that drain resources and delay revenue recovery. The current state of manual AR collections creates significant challenges in overdue payment collection and outstanding balance retrieval that directly impact business growth and team productivity.

The hidden cost of manual AR collections

Manual collection processes create bottlenecks that compound over time:

• Finance teams spending 250+ hours monthly on unpaid invoice follow-up and reconciliation efforts
• Missed revenue opportunities due to invoicing errors, underbilling, and poor collection rate optimization
• Operating without real-time visibility into average days delinquent (ADD) and collection performance
• Getting trapped in endless manual chase cycles for delinquent account collection
• Inability to track payment recovery ratios and collection effectiveness index (CEI) metrics

The result is delayed cash flow, frustrated teams, and missed growth opportunities that compound over time, directly impacting bad debt reduction metrics.

Introducing Zenskar Collections

Zenskar Collections transforms the traditional order-to-cash process through intelligent automation designed for past due invoice recovery and comprehensive collection management. The platform delivers automated follow-ups, faster cash flow, and eliminates manual work entirely, with measurable results:

• 70% reduction in manual effort for unpaid invoice follow-up
• 33% reduction in DSO and improved average days delinquent (ADD) performance
• 50% faster cash flow through optimized outstanding balance retrieval

Pontera eliminated weeks of manual overdue payment collection efforts, saving $12,000/month and successfully processing 500+ customers in just 2 days, collecting over $5M with automated collections workflows.

Read Pontera's case study for detailed payment recovery ratios and results.

What you get with Zenskar Collections

Our accounts receivable software brings enterprise-level automation into the picture, equipping finance teams with advanced billing, collections, customer communications, and reporting capabilities.

1. Customizable email templates

Streamline delinquent account collection communication with purpose-built templates:

• Invoice payment reminders for proactive unpaid invoice follow-up
• Usage reports and alerts
• Payment receipts and confirmations
• Refund receipts and credit notes
• Contract documents and custom communications
• Templates optimized for collection rate optimization

2. Rule-based dunning workflows

Design sophisticated overdue payment collection sequences based on multiple criteria:

• Geographic segmentation for regional past due invoice recovery approaches
• Payment status triggers for targeted delinquent account collection messaging
• Customer tier differentiation for personalized outstanding balance retrieval
• Fully customizable sequences with dynamic variables for collection effectiveness index (CEI) improvement
• Event-based triggers on invoice generation, approval, or due dates
• Dynamic variables including invoice amount, due date, and usage summary
• Personalized sender information from account managers or collections teams

3. Real-time alerts & triggers

Never miss a collection opportunity with intelligent monitoring designed to improve payment recovery ratios:

• Instant notifications on failed payments and expiring cards for immediate unpaid invoice follow-up
• Upcoming renewal alerts for proactive engagement
• Set usage-based customer alerts at defined thresholds (90% consumption triggers) through our usage-based billing software
• Team notifications via webhooks for upselling opportunities
• Automated action triggers for time-sensitive overdue payment collection scenarios

4. Actionable AR insights

Zenskar's Analytics module empowers businesses with comprehensive reporting capabilities, generating in-depth reports that provide actionable insights:

• Track DSO, overdue accounts, and AR aging reports in real-time
• Filterable dashboard views for customized analysis
• Aging analysis tools to prioritize high-value follow-ups
• At-risk customer identification before accounts become uncollectible

5. Global payments, zero friction

Streamline past due invoice recovery from anywhere, in any currency:

• Stripe payment integration for reliable overdue payment collection processing
• Multiple payment methods including cards, ACH, and wire transfers
• Auto-pay support for recurring revenue streams and improved collection rate optimization
• Email and portal payment options for customer convenience

6. Self-serve customer portal

Empower customers with 24/7 access to comprehensive account management with a self-serve customer portal:

• Invoice access and payment history review
• Direct payment processing for immediate outstanding balance retrieval

• Auto-pay enrollment for recurring payments
• Self-service options that improve collection effectiveness index (CEI)
• Billing information updates and subscription management

Ready to transform your collections process?

Don't let manual accounts receivable processes limit collection rate optimization potential. Zenskar Collections offers comprehensive automation for modern finance teams seeking improved payment recovery ratios, reduced average days delinquent (ADD), and enhanced bad debt reduction metrics.

Transform overdue payment collection processes and past due invoice recovery workflows while improving overall collection effectiveness index (CEI) performance.

Book a demo or take a product tour to automate delinquent account collection processes today and unlock the autonomous future of finance operations with measurable improvements in outstanding balance retrieval and unpaid invoice follow-up efficiency.