5 Best Order-to-Cash (O2C) Software Reviewed

The order-to-cash process can make or break your business's financial health, yet most companies are still wrestling with fragmented systems that turn what should be a smooth revenue flow into a monthly nightmare.

The right order-to-cash software changes everything. It transforms the entire journey from initial order to final payment into an automated, error-free machine that accelerates cash flow, eliminates billing mistakes, strengthens customer relationships, and keeps you compliant with ASC 606 and IFRS 15. But here's the catch: with dozens of O2C platforms promising the world, how do you cut through the noise to find the one that actually delivers?

This article breaks down the top 5 order-to-cash solutions, giving you the insider details on features, pricing, and real-world performance—so you can finally turn your revenue process from a source of stress into a competitive advantage.

1. Zenskar

Zenskar is an AI-powered order-to-cash automation platform for billing, RevRec, & SaaS metrics, built by finance experts for finance teams. It eliminates manual work, developer dependence, & spreadsheets.

Pricing:

Unlike competitors who charge a percentage of revenue, Zenskar’s pricing is not directly linked to your revenue. The exact quote depends on the complexity and scale of your revenue automation needs, so you only pay for what you need. 

While a free sandbox is available, the commitment-free pilot program is unmatched. The team will configure sample contracts, data flows, and invoices so you can see the platform live in action.

2. Salesforce:

While not a dedicated O2C system itself, Salesforce's capabilities, particularly when combined with modules like CPQ and Billing, enable businesses to manage the entire O2C process.

Salesforce is not a plug-and-play solution; it requires significant customization to align with specific business processes. Engineering teams must develop and maintain custom code to handle complex billing scenarios, leading to increased development cycles and maintenance burdens. Any modifications to pricing models or billing logic often require additional coding and testing, diverting engineering resources from core product development.

Pricing:

For Order Management with Quote to Cash, a basic pricing model starts at $50 USD per user per month with a 14-day free trial. Other relevant features include Revenue Cloud (starting from $200 USD per user per month) for automating and optimizing revenue processes at scale, and Configure, Price, and Quote (CPQ) (starting from $75 USD per user per month) for managing the quoting and pricing stages.

3. Netsuite

As a suite of business management solutions, NetSuite automates the entire order-to-cash process, eliminating manual bottlenecks, minimizing data errors and improving the flow of information from order entry to fulfillment to invoicing.

But Netsuite is primarily built for subscriptions only. It lacks support for multiple pricing models and does not handle complex pricing scenarios well. 

It offers two versions of RevRec solution with different capabilities & pricing: 

• Standard Revenue Recognition & 
• Advanced Revenue Management (ARM).
  ‍

Businesses often discover during implementation that features like rule-based event handling, SSP allocation, or complex distribution need ARM—resulting in additional cost & implementation effort.

Pricing:

NetSuite doesn't publish its pricing openly. As an enterprise-level SaaS solution, the cost of NetSuite varies depending on your specific business requirements. Pricing is tailored based on factors such as the number of users, required support, and the extent of customization needed.

4. Maxio

Maxio offers an integrated financial operations solution for B2B SaaS companies built to smoothen order-to-cash friction. As a connected hub spanning ERP, CRM, and other systems, Maxio centralizes data for a single source of truth. 

However, Maxio is primarily self-serve. Implementation, data mapping, and workflow setup must be handled by your internal teams. It only supports basic revenue recognition for accounts, including accounts receivables revenue, unbilled revenue, and deferred revenue. There is no support for corrections, granular allocation, or usage-based recognition at scale.

Pricing:

Maxio's pricing model starts at $599/month for SaaS subscription billing with up to $100k monthly billing, after which overage fees apply. Add-ons like Account Receivables, Payments, and Metering are extra, significantly increasing costs and making it an expensive choice for many businesses. While it offers a sandbox for testing, this is only suitable for developers.

5. Zuora

Zuora is well-suited for large-scale PLG and SLG companies. It provides end-to-end order management, integrations with billing and payment systems, and comprehensive reporting and analytics to optimize the Order to Cash process.

While it accommodates various subscription, usage-based, and hybrid pricing models, its legacy subscription-first framework presents certain limitations. Additionally, Zuora struggles with flexibility around custom payment plans. Similar to Maxio, pricing adjustments demand engineering resources, which makes it less agile in responding to fast-evolving business requirements.

Pricing:

Zuora provides a 30-day free trial, but its robust functionalities come with a premium price tag. Hidden fees further complicate budgeting as businesses scale.

Must-have features in the best order-to-cash software

This list captures all the essential features that the best O2C software should include to automate processes, ensure compliance, optimize cash flow, and support scalable growth.

• End-to-End Process Automation: Automates order entry, invoicing, payment collection, revenue recognition, and analytics, reducing manual data entry and human error.
  
• No-Code/Low-Code Configuration: Allows configuration without developer involvement, enabling finance teams to manage operations with minimal engineering bandwidth.
  
• Easy Setup and Integration: Quick implementation with pre-built integrations for ERP, CRM, payment systems, and seamless synchronization with accounting software.
  
• Support for Multiple Billing Models: Handles subscription, usage-based, hybrid, ramp deals, and minimum commitments, with customizable billing cycles, pricing terms, and discounts.
  
• Metered Billing & Real-Time Metering: Tracks and bills usage-based charges in real-time, supports configurable rate plans, and ensures accurate and transparent billing.
  
• Revenue Recognition Compliance: Automatically supports ASC 606 and IFRS 15 compliance, ensuring accurate financial reporting, deferred revenue tracking, and proper revenue allocation.
  
• Flexible Revenue Recognition: Customizable revenue recognition rules for multi-component contracts, allowing businesses to allocate revenue based on complex contract structures.
  
• Automated Invoice Generation: Automatically generates invoices based on contract terms and usage, and supports customizable templates for invoices, payment terms, and currency formatting.
  
• Payment Collection Automation: Features automated reminders, dunning processes, and payment reconciliation to accelerate payment collection and improve cash flow efficiency.
  
• Real-Time Financial Reporting: Provides real-time dashboards and reports on revenue, cash flow, accounts receivable (AR), and Days Sales Outstanding (DSO), with key SaaS metrics such as MRR, ARR, churn, and CLV.
  
• Audit Trail & Compliance Reporting: Maintains a comprehensive audit trail for all financial transactions, supporting compliance audits and ensuring transparency.
  
• Entitlements & Partner Management: Tracks and enforces customer access to services and features; supports complex partner hierarchies, reseller billing, and commissions.
  
• Scalability: Designed to handle high-volume billing, multi-currency, global customers, and new business models, allowing seamless growth without performance issues.
  
• Dispute Management: Provides tools for efficiently managing and resolving customer disputes, integrated with CRM systems to track communications and actions.
  
• Free Trial or Sandbox: Offers a sandbox or trial environment to test the platform before committing to purchase, ensuring it meets your business requirements.‍
• Customer Support & Training: Provides multi-channel support (email, phone, live chat, Zoom) and access to comprehensive knowledge bases, tutorials, and community forums for self-service.

Questions to ask vendors to choose the right order-to-cash software [checklist]

1. Ease of Use & Configuration

• Automation:
  
  • Does the software automate all aspects of the O2C process (from order entry to payment collection)?
    
• No-Code/Low-Code Configuration:
  
  • Can the software be configured without the need for IT/developer intervention?
    
  • Does it offer an intuitive user interface for finance teams to manage without technical expertise?
    
• Ease of Setup and Integration:
  
  • How long does it take to implement the software?
    
  • Does it support out-of-the-box integrations with common ERP, CRM, payment systems, and tax solutions?
    
  • Is there an easy-to-follow setup guide or support for configuration?
    

2. Billing Flexibility

• Support for Multiple Billing Models:
  
  • Does the software support various billing models such as subscription, usage-based, hybrid, ramp deals, and minimum commitments?
    
  • Can the software easily adapt to complex pricing structures and dynamically changing models?
    
• Billing Customization:
  
  • Does it allow businesses to set up custom billing cycles, pricing terms, and discounts?
    
  • Can you manage recurring and one-time charges, with different billing frequencies (monthly, quarterly, annually)?
    

3. Usage-Based Billing

• Metered Billing Capabilities:
  
  • Does the software support usage-based billing, where charges are based on customer usage (e.g., per unit, per transaction)?
    
  • Can usage be tracked and billed without requiring custom development?
    
• Real-Time Metering:
  
  • Does it support real-time tracking of customer usage?
    

4. Revenue Recognition & Compliance

• ASC 606 / IFRS 15 Compliance:
  
  • Does the software automatically handle revenue recognition according to ASC 606 and IFRS 15 standards?
    
  • Can it handle complex scenarios such as performance obligations, bundled services, and contract modifications?
    
• Flexible Revenue Recognition Rules:
  
  • Does the software allow for customizable revenue recognition rules across different products, services, or regions?
    
  • Can you allocate revenue from multi-component contracts (e.g., product and service components)?
    

5. Invoice Generation & Payment Collection

• Automated Invoice Generation:
  
  • Does the software generate invoices automatically based on contract terms and usage?
    
  • Can you configure customizable templates for invoices, payment terms, and currency formatting?
    
• Payment Collection Automation:
  
  • Does the software offer automated payment reminders and dunning processes to reduce manual follow-ups?
    
  • Can it integrate with various payment methods (e.g., ACH, credit card, wire transfer)?
    
• Payment Matching & Reconciliation:
  
  • Does the software automatically match payments with invoices and update accounts accordingly?
    
  • Does it support real-time reconciliation to improve cash flow efficiency?
    

6. Reporting & Analytics

• Real-Time Reporting:
  
  • Does the software provide real-time financial reporting on revenue, cash flow, accounts receivable, and DSO (Days Sales Outstanding)?
    
  • Can you generate custom reports tailored to your business needs (e.g., revenue forecasts, billing discrepancies)?
    
• SaaS Metrics & KPIs:
  
  • Does the software provide key SaaS metrics such as Monthly Recurring Revenue (MRR), Annual Recurring Revenue (ARR), Churn Rate, and Customer Lifetime Value (CLV)?
    
  • Can you monitor both billed and unbilled revenue streams?
    
• Audit Trail & Compliance Reporting:
  
  • Does the software include audit trails for all financial transactions, including changes to contracts, billing, payments, and revenue recognition?
    
  • Is it capable of supporting SOX or other compliance audits?
    

7. Customer Relationship Management (CRM) & Partner Management

• Entitlements Management:
  
  • Does the software allow you to manage entitlements, ensuring that customers have access to the correct features, services, and usage limits?
    
  • Can you track entitlements and usage history in the same platform?
    
• Partner & Reseller Management:
  
  • Can the software support complex partner hierarchies and reseller billing models?
    
  • Does it provide visibility into partner revenue, commissions, and billing for multi-tiered channels?
    

8. Integration Capabilities

• Pre-Built Integrations:
  
  • Does the software come with pre-built connectors to popular CRMs (Salesforce, HubSpot), ERPs (NetSuite, Microsoft Dynamics), payment gateways (Stripe, PayPal), and tax systems (Avalara)?
    
  • Are there integrations for billing systems, data warehouses, and external BI tools?
    
• API & Webhooks:
  
  • Does the software provide robust APIs and webhooks to allow custom integrations with other business systems or third-party tools?
    
  • How easy is it to sync data from multiple systems in real-time?
    

9. Scalability & Performance

• Scalability:
  
  • Is the software designed to scale with your business as you grow (e.g., support for high-volume billing, multiple currencies, global customers)?
    
  • Does it allow you to manage large datasets or complex billing workflows without performance degradation?
    
• Customization for Growth:
  
  • Can the platform be customized to handle new pricing models, evolving billing needs, and contract modifications as your business evolves?
    
  • How does the platform handle custom workflows for complex scenarios?
    

10. Customer Support & Training

• Support Channels:
  
  • Does the software offer multi-channel customer support (email, phone, live chat, Slack)?
    
  • Are there dedicated account managers for enterprise clients to help with onboarding and ongoing support?
    
• Knowledge Base & Self-Service:
  
  • Does the software have a comprehensive knowledge base, tutorials, and user guides to help your finance team get the most out of the platform?
    
  • Is there an online community or forum for users to discuss best practices and troubleshooting?
    

11. Cost & Pricing Flexibility

• Transparent Pricing:
  
  • Is the pricing model clear and predictable (e.g., subscription-based, pay-per-use, or based on transaction volume)?
    
  • Does the software offer pricing based on the scale of your revenue automation needs (e.g., not tied to a percentage of revenue)?
    
• Free Trial or Sandbox:
  
  • Does the software offer a free trial or sandbox environment for you to test before committing to a purchase?
    
  • Is there a guided pilot or demo program that allows you to see the platform in action?
    
• Cost of Ownership:
  
  • What is the total cost of ownership, including implementation, training, and ongoing maintenance?

12. Security & Data Protection

• Data Security:
  
  • Does the software comply with industry-standard security protocols (e.g., encryption, GDPR, SOC 2)?
    
  • Are customer data and financial information securely stored and transmitted?
    
• Access Control & User Roles:
  
  • Does the software provide role-based access control (RBAC) to ensure that only authorized users can access sensitive financial data?
    
  • Can you manage user permissions for different teams (finance, legal, sales) to maintain security and compliance?

Automate your O2C cycle with Zenskar

Zenskar revolutionizes order-to-cash by automating billing and revenue directly from your contracts. Upload your contracts, and let Zenskar handle the rest.

Boost your finance team's efficiency by 10x with AI-driven workflows. Transition from automated processes to intelligent revenue management.

Easily upload contracts as PDFs with no manual input or developer intervention. Zenskar’s Contracts AI extracts key details like customer info, products, billing terms, and renewals.

Ready to future-proof your revenue operations with AI automation? Schedule a demo to see how we can streamline order-to-cash or take an interactive product tour.